Payment Policy

Credit card details are required to secure your booking. Payment by Credit Card incurs a 3% surcharge.

Payment for all accommodation must be made in full on the day of departure or arrival (if not already done so). Overdue/recovery charges may be made if your account is not paid on time.

All prices are inclusive of Goods & Services Tax

Cancellation Policy

Cancellations with less than 48 hours notice may result in the total amount for the booked accommodation being charged.

The guest will be charged a prepayment of the total price of the reservation at any time.

Children, crib and extra bed policies

Children of all ages are welcome. Children 18 and above will be charged as adults at this property. To see correct prices and occupancy info, add the number and ages of children in your group to your search.

0 – 2 years

Crib upon request


3 – 15 years

Extra bed upon request

NZD 25 per child, per night

16+ years

Extra bed upon request

NZD 35 per person, per night

Prices for cribs and extra beds aren’t included in the total price. They’ll have to be paid for separately during your stay. The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info. All cribs and extra beds are subject to availability.

Check In Policy

Check in is from 2pm New Zealand time on the day of arrival.

Check-ins after 7.30 pm are by arrangement only. Please contact us before your stay so we can make arrangements for a late check-in.

Check-out is before 10am on your day of departure, unless prior arrangements made with a Roma on Riccarton or Front Desk team member. Please note, late check-outs are subject to availability and additional 25 NZD per hour charges apply.

Privacy Policy

Parties and events are not allowed.

No pets